Last updated: 24 August 2026
This Privacy Policy describes how the ToothPro mobile application ("the App", "we", "us", "our") collects, uses, and protects information when you use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: full name, email address, and WhatsApp/phone number when you submit a consultation request or book an appointment.
- Health-Related Information: details you voluntarily provide about your dental concerns or treatment preferences when requesting a virtual consultation.
- Device Information: device model, operating system version, unique device identifiers, and app version.
- Usage Data: screens visited, services viewed, and features used within the App.
- Push Notification Token: to send you appointment reminders and updates, if enabled.
2. How We Use Your Information
- To schedule and manage dental appointments and consultations.
- To provide personalized treatment plans and pricing information.
- To send appointment reminders, offers, and important updates.
- To respond to consultation requests submitted through the App.
- To improve the App, fix bugs, and monitor performance.
- To manage loyalty card rewards and related benefits.
3. Sharing of Information
We do not sell your personal or health-related information. We may share information with:
- Clinical staff at our dental clinic who need this information to provide care or respond to your consultation request.
- Service providers who help us operate the App (e.g. hosting, appointment scheduling, push notification services).
- Legal authorities if required by law or to protect our rights and users’ safety.
4. Data Storage and Security
We take reasonable technical and organizational measures, including encryption in transit, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide our dental services and manage your ongoing care, or as required by applicable healthcare record-keeping laws.
6. Your Rights
You may request to access, update, or delete your personal data by contacting us at the email below.
7. Children's Privacy
The App is not directed at children under 13, and we do not knowingly collect personal information from children without parental consent.
8. Third-Party Links and Services
The App may contain links to third-party websites or use third-party services (e.g. analytics, appointment scheduling tools). We are not responsible for the privacy practices of these third parties.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@zeltacode.com
- Clinic Name: ToothPro
- Address: 123-A, Block E, Main Boulevard, DHA Phase 5, Lahore 54810, PakistanPlot 22, Bhittai Road, F-7 Markaz, Islamabad 44000, Pakistan